Returns & Exchanges
At AQUATECH, we stand by the quality of our high-performance electronics and offer a 30-day window for hassle-free returns or exchanges. If you are not completely satisfied with your purchase, we are committed to making it right through a streamlined resolution process.
Initiate Your Request
Log in to your account and navigate to the 'Order History' section to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the device in its original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund eligibility.
Ship to Service Center
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location within 7 business days.
Inspection and Refund
Once our technical team verifies the condition of the hardware, your refund or exchange will be processed to your original payment method within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing